Buchner & Partner GmbH - STRONG SERVERS - unexpected failure – Incident details

All systems operational

STRONG SERVERS - unexpected failure

Resolved
Major outage
Started 2 months agoLasted about 1 hour

Affected

Softwarehosting

Major outage from 12:50 PM to 1:20 PM, Partial outage from 12:50 PM to 1:29 PM, Degraded performance from 1:20 PM to 1:29 PM, Operational from 1:29 PM to 1:49 PM

Strong servers

Major outage from 12:50 PM to 1:20 PM, Partial outage from 12:50 PM to 1:29 PM, Degraded performance from 1:20 PM to 1:29 PM, Operational from 1:29 PM to 1:49 PM

Server

Partial outage from 12:50 PM to 1:20 PM, Degraded performance from 1:20 PM to 1:29 PM, Operational from 1:29 PM to 1:49 PM

Strong VPN

Major outage from 12:50 PM to 1:20 PM, Partial outage from 1:20 PM to 1:29 PM, Operational from 1:29 PM to 1:49 PM

Strong appointments online

Major outage from 12:50 PM to 1:20 PM, Degraded performance from 1:20 PM to 1:29 PM, Operational from 1:29 PM to 1:49 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue has been resolved and all services are working normally.

  • Monitoring
    UTC
    Monitoring

    We have identified the cause of and mitigated the issue. We are closely monitoring the behavior.

  • Identified
    UTC
    Identified

    Das Problem konnte identifiziert werden. Aktuell arbeiten wir an einer Lösung.

  • Investigating
    UTC
    Investigating

    We are currently investigating an unexpected outage affecting individual Starke servers. We will provide further details shortly.